Refund Policy

Effective Date: February 1, 2026

This Refund Policy explains how refunds are issued for purchases made on the MotorFixx website. By placing an order, you agree to the terms outlined below.

Refund Eligibility

Refunds are only issued for eligible returns that comply with our Return Policy. Items must be returned and approved before a refund is processed.

Refunds are not issued for:

  • Items that show signs of use or damage not caused by shipping

  • Items returned outside the approved return window

  • Items returned without prior authorization

Refund Processing Time

Once your return is received and inspected, approved refunds will be issued to the original payment method used at checkout.

Please allow 10–15 business days for the refund to be processed and reflected in your account. Processing times may vary depending on your bank or payment provider.

Shipping Costs

Original shipping charges are non-refundable unless the return is due to an error on our part (such as receiving an incorrect or defective item).

Partial Refunds

In certain situations, partial refunds may be issued at our discretion, including but not limited to:

  • Items not returned in original condition

  • Missing packaging or components

Refund Notifications

You will be notified by email once your refund has been approved and processed.

Contact Us

If you have questions about this Refund Policy or the status of a refund, please contact us at:

Email: support@motorfixx.com